Refunds and returns policy

Last updated: October 5, 2024

1. Overview

At Buy Funny Shirts, we want you to be completely satisfied with your purchase. This Return and Refund Policy outlines our procedures for returns, exchanges, and refunds.

2. Return Eligibility

• Our return policy lasts 30 days from the date of delivery.
• To be eligible for a return, your item must be unused, in the same condition as you received it, and in its original packaging.
• You must provide a receipt or proof of purchase.

3. Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Personalized or custom-made shirts
• Items marked as final sale or clearance

4. Return Process

1. To initiate a return, please contact us at [email protected].
2. We will provide you with specific instructions and a return address.
3. You are responsible for paying the shipping costs to return the item.
4. We recommend using a trackable shipping service or purchasing shipping insurance for valuable items.

5. Refunds

• Once we receive and inspect your return, we will notify you by email about the status of your refund.
• If approved, your refund will be processed to your original method of payment within 5-10 business days.
• The refund amount will include the price of the item(s) but not the original shipping costs.
• If you received free shipping on your original order, a standard shipping fee will be deducted from your refund.

6. Exchanges

• We only offer exchanges for defective or damaged items.
• To request an exchange, please email us at [email protected] within 30 days of receiving your order.
• We will cover the shipping costs for sending you the replacement item.

7. Sale Items

• Items purchased on sale or with a discount code are eligible for return or exchange, following the same conditions as regular-priced items.

8. Gift Returns

• If you received an item as a gift, you may return it for store credit of equal value to the purchase price.
• The store credit can be used for future purchases on our website.

9. Late or Missing Refunds

If you haven’t received your refund within 10 business days of our confirmation email:

1. Check your bank account again.
2. Contact your credit card company; it may take some time for the refund to be officially posted.
3. Contact your bank; there is often some processing time before a refund is posted.
4. If you’ve completed these steps and still haven’t received your refund, please contact us at [email protected].

10. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us at [email protected] within 48 hours of delivery.
• We will arrange for a replacement or refund at no additional cost to you.

11. Cancellations

• You may cancel an order within 24 hours of placing it, provided the order has not yet been shipped.
• To cancel an order, please email us at [email protected] with your order number and cancellation request.

12. Contact Information

If you have any questions about our Return and Refund Policy, please contact us:

• Email: [email protected]
• Phone: +358 41 149 4040
• Address: 108 West 13th Street, Wilmington Delaware 19801, United States

We aim to respond to all inquiries within 24-48 hours during business days.